General conditions Corsica Sardinia Ferries

Registered office: Piazza della Vittoria 8/20 - 16121 Genova Administrative Offices: Calata Nord/Porto Vado - 17047 Vado Ligure Court: n. 22367 C.C.I.A.A. GE 430475 Cap. Soc. di € 1.424.160 i.v. P.I. 01977660925 C.F. 8003537010 Corsica Ferries France S.A.S - Corsica Lines The issue of a ticket by Corsica Ferries implies the acceptance by the passenger and/or owner of the vehicle, whose name is indicated on the ticket, of the conditions governed by the flag law of the vessel. Furthermore, the rules, terms and particularities of the “General Conditions of Carriage” of Corsica Ferries are accepted as an integral part of the ticket itself. Corsica Ferries France S.A.S. Le Palais de la Mer 5 bis, rue Chanoine Leschi BP 275 20296 Bastia Cedex - Tel : 0033 4 95329595 Forship S.p.A. - Sardinia and Elba Island lines (except the S.Teresa/Bonifacio line) The carriage is hired by Forship S.p.A. - under the terms and conditions set out in the “General Conditions of Carriage” and in the articles of the Navigation Code and the Civil Code. The purchase of the ticket implies the passenger's acceptance of the following clauses:

• Tariff Application
• Ticket-Ticket
• Boarding Rules
• Special responsibilities and obligations of the passenger
• Liability and rights of the carrier

Forship S.p.A. Calata Nord/ Porto Vado 17047 Vado Ligure Tel. 199 400 500 From landline 0.06€ on answer - 0.12€/min. - VAT included From mobile network (TIM-VODAFONE-WIND-3) from 0.12€ to 0.16€ per call - from 0.24€ to 0.42€/min. - VAT included.

General Standards

1) The purchase of a ticket implies the Passenger's acceptance to all effects of law of the following general conditions of carriage. 2) Definitions. The term Passenger is understood to mean any person carried on the basis of the ticket. The term Carrier is understood to mean the Company that performs the carriage by sea. All employees, agents and auxiliaries of the Carrier may benefit from the rights guaranteed to the Carrier by these general conditions. 3) Jurisdiction. All disputes that may arise between the passenger and the Carrier in connection with this contract will be referred to the competent Ordinary Judicial Authority. 4) Cargo Unit. To all effects of law, the vehicle transported -including any trailer or caravan, with its contents- constitutes a single load unit embarked without declaration of value. 5) Tariffs. These are those in force at the time the ticket is purchased and indicated on the ticket. 6) Damage to persons and vehicles. The carrier's liability, if any, for damage to persons and vehicles transported is insured in accordance with the provisions of the applicable flag law and international conventions.

Booking - Ferry Fare Sardinia, Corsica and Elba Island

7) Booking: Online booking is done with just a few clicks and in complete security. Fare and availability information is provided in real time by the company issuing the ticket. The prices that appear during the quote request are guaranteed for the duration of the user's connection to www.corsicaferries.com and/or www.sardiniaferries.com. Your reservation only becomes final when you click on the “Confirm” button and when you receive confirmation of your credit card transaction. Your reservation may be cancelled, without penalty, by midnight of the day on which it was made; after this deadline, the cancellation will be subject to the usage fees. Changes in date, time, line and services made on the day of the reservation will not be subject to penalties, however any differences in fares will be charged. You will see a 7-digit confirmation number and a summary of your booking on the screen. Your ticket will be sent to you by e-mail, free of charge, to the e-mail address you provided. 8) Type of payment - Credit card The following credit cards are accepted:

• - VISA
• - MASTERCARD
• - AMERICAN EXPRESS

Transactions are carried out in total security, thanks to the SSL (Secure Socket Layer) encrypted system. All transactions are made in Euros, including Switzerland. For your added security, entering the Security Code is mandatory (see online help “passenger info”). Payment transactions are made at the time of ticket purchase, after clicking on the “Confirm” button.

Tariff application

9) Application of ferry fares: Prices vary depending on the time of booking and the fare applied to the chosen journey. Passenger fares may vary depending on whether they are booked with or without a motor vehicle (car, motorbike, camper van, etc.). The discount for children concerns the price of the crossing and not that of the cabins and the supplement. Discounts and/or special fares cannot be combined. For bookings made via the Internet, a transaction fee of €6 will be charged as a refund, which is non-refundable even if the contract is cancelled. The Company reserves the right to apply any fare surcharges after the purchase of the ticket, depending on increases in the price of fuel or tax burdens in application of safety regulations and the ISPS code. Should the passenger not wish to pay the aforementioned supplements, he/she may cancel the reservation and obtain a refund of the ticket. Promotional fare tickets: Tickets containing a promotional fare are neither changeable nor refundable in case of partial or total cancellation. Standard-fare tickets: Standard-fare tickets may be changed, but a fee of €30.00 per crossing must be paid and any fare difference will be cashed. These tickets are not refundable either in part or in full. FLEX fare tickets: FLEX fare tickets can be changed and any fare differences will be collected for each change. The FLEX fare option can only be purchased at the time of booking. In the event of total or partial cancellation, FLEX fare tickets will be subject to the following penalties, on the total ticket price - excluding taxes:

• 10% up to one month before departure
• 20% up to 48 hours before departure
• 50% up to boarding presentation time limit
• 100% beyond the boarding time limit

Tickets cancelled after the boarding time limit (1 hour before departure) or after check-in will not be refunded and will lose their validity. For ticket cancellations where a change of date has been made, the original day of departure will be taken into account. Failure to show up for embarkation will also invalidate the ticket, which cannot, under any circumstances, be refunded. In the event of total cancellation of a ticket paid for by credit card, and with reimbursement of taxes (port, regional and security taxes), a handling fee of € 1.50 will be charged.

Changes: FLEX Tariff and Standard Tariff

No refund will be given in the event of a change in date, time, route, type of accommodation or vehicle category. On the Standard fare, a sum of €30 will be levied for any change to the ticket (including the car number plate) and any fare differences will be cashed. On the FLEX fare, a sum of €30 will be levied for any change to the ticket and any fare difference will be cashed. No refund will be given if the fare of the new journey is lower than that of the originally booked journey. Changing the name of one or more passengers is not permitted. In the event of a change of accommodation on board, no refund will be given for changes requested by the passenger (e.g. change from booked cabin to seat) a fee will be charged for any changes to the ticket. Reservation of vehicles: When making a reservation, it is essential to specify the size and characteristics of the vehicle. The overall dimensions (length, height and width) are taken into account in calculating the fare and must be declared when making the reservation and purchasing the ticket. Vehicles exceeding normal dimensions: vehicles exceeding 5.00 m in length and/or 1.90 m in height and/or 2 m in width, subject to payment of a surcharge, must be declared at the time of booking. In the event of omission or false declaration, the Company reserves the right to refuse boarding or to collect the amount due, even on the outward journey even if already made.

Ticket

10) Validity. The ticket is valid only for the persons to whom it is issued, for the ship for which it is issued and for the accommodation and departure indicated on it. The ticket cannot be transferred. Unless otherwise expressly stated, the ticket price is per person and place, excluding food, and includes VAT, if due. 11) Custody. The Passenger is not required to keep the paper copy of the ticket. Our boarding system is computerised, which has enabled us to simplify and limit the documents required for travel. Tickets can take a variety of forms:

• • - Paper ticket, received by post
  • - Tick@mail, received by e-mail
  • - Tickefax, received by fax
  • - Copy screen (print screen)
  • - Agency Voucher
  • - Sms ticket

All these forms are valid, but it is essential that the 7-digit booking number, allocated by our central reservations office, appears on it. This number may also be communicated verbally at the time of embarkation or in the event of checks carried out by the Company's staff, during the journey and/or at the ports of departure and arrival.

Boarding Rules

12) Presentation. The Passenger, with or without vehicle, must present himself/herself directly to the ship within the time limit indicated in the current publications (tickets, timetables, fares and other notices): : with vehicle 1 hour before departure, without vehicle 1/2 hour before departure. After this time, the Passenger loses all boarding rights. Departures may be brought forward by 1/2 hour with respect to the published timetable. 13) In compliance with the international ISPS code, relating to anti-terrorist regulations, passengers will be obliged to show the paper copy of their ticket (if received) and a valid identity document and must consent to the inspection of their vehicle and luggage, if requested by an officer of the ship or Company personnel, before boarding and during the crossing. Any refusal will result in denial of embarkation. Passengers are therefore kindly requested to carry with them at all times: a valid identity document, proof of any reduction and a paper copy of their ticket (if received) or they can communicate their booking number. 14) Vehicles. Regardless of the order of presentation, the Carrier and/or the Master and/or the Loading Agents have the right to establish the order in which vehicles are to be boarded, at their sole discretion. If, due to force majeure, the Carrier is unable to embark a duly booked vehicle, such vehicle will take precedence on the next departure without the passenger being able to claim compensation of any kind. If, on arrival at the port of destination, sea conditions or other causes beyond the Carrier's control do not allow the vehicles to be disembarked, they will be disembarked, as soon as possible, at the next landing or at the port of origin without the Passenger being able to claim any compensation. For any vehicle with measurements that do not correspond to those declared at the time of booking, the Carrier reserves the right to refuse boarding and/or to charge for oversized vehicles. Embarkation and disembarkation operations must be carried out personally by the Passenger-driver. The vehicles must be driven up to the entrance of the ship's door in the case of embarkation, and from the entrance of the ship's door onwards in the case of disembarkation, under the direct and exclusive responsibility of the Passenger-driver, who must comply with all the safety regulations in force for circulation on the port quays concerned. Inside the vessel, the Passenger-driver must position the vehicles according to the instructions given by the crew. Embarked vehicles must be left closed and secured by the Passenger Driver with the first gear engaged and the parking brake applied. The transport of perishable goods is not recommended due to the high temperature of the garage. 15) Luggage. Each foot passenger is entitled to free carriage of hand luggage. Baggage must contain the passenger's personal items which are carried in suitcases, boxes or similar, which do not have bulky structures and whose dimensions do not exceed 200 cm. in height, 100 cm. in width and 50 cm. in depth. Passengers may take their own luggage with them in the cabin or in their assigned seat, at their sole responsibility. Canoes, kayaks and other oversized luggage, if not carried on the roof of the vehicle, shall be stored in the ship's garage upon acceptance by the loading officer. Such luggage will be subject to the payment of fees stipulated by the Company. The Company declines all liability in the event of theft or damage to luggage. Valuables and money shall be considered as handed over to the carrier only if deposited against payment of a fee with the Purser. The carrier assumes no liability either for baggage in the passenger's custody or for baggage placed in the areas set aside for this purpose, unless proof of the Company's fault is provided. However, even if the Company's liability is proven, the lump-sum compensation shall not exceed the sum of €300.00. 16) Passenger health conditions - Pregnant women Passenger's medical conditions : Special medical conditions must be declared at the time of booking. The carrier may deny boarding to passengers requiring medical assistance during the journey as the on-board doctor, if present, provides assistance only in cases of emergency. If the passenger presents a suitable medical certificate issued by a public health facility (hospital, ASL) stating that he/she does not require medical assistance during carriage, the carrier will board him/her, declining all liability in this respect. The Master also has the full right to refuse embarkation to anyone who is in a physical or mental condition that does not allow them to undertake the journey or to anyone who, due to the abuse of drugs, hallucinogens, alcohol, is dangerous to other Passengers. In all of the aforementioned cases, the passenger shall not be entitled to compensation for damages and shall be liable for damages caused to his or her person, the ship, all of its fittings and/or equipment, third parties, as well as third parties' property. Acceptance of the passenger on board by the carrier shall not be considered as a waiver of any right to subsequently assert its reservations concerning the passenger's condition, whether or not known to the carrier at the time of embarkation and/or departure of the vessel. Pregnant women : Pregnant women who have completed the 6th month of gestation must be in possession of a medical certificate authorising travel, which must be presented at the request of the crew. In the case of pregnancy with complications, the pregnant passenger must be in possession of a medical certificate authorising travel, regardless of the month of gestation. The captain also has full authority to refuse boarding. The carrier's consent to embarkation shall not be considered as a waiver of its reservations regarding the passenger's condition, whether or not known to the carrier at the time of embarkation and/or departure. The passenger shall not be entitled to compensation for damages and shall be liable for damages caused to her/himself, to the vessel, to all its fittings and/or equipment, to third parties and to third parties' property. 17) Handicapped persons or persons with reduced mobility shall indicate their condition when making reservations and report it upon arrival in port at least 1 hour before departure, so that the crew can do everything possible to make the journey more comfortable for the handicapped passenger. 18) Animals. Pets are accepted on board and may circulate on the ship's premises except in the restaurant. Dogs whose breed is considered dangerous under current legislation are not accepted. In some cases the ship's staff may impose certain restrictions on their movement. The company may require a certificate of vaccination and good health valid for no more than three months from the date of issue. Dogs must be kept on a leash and muzzled. It is forbidden to leave animals in the car. During the crossing, the garage is not accessible and the temperature, especially in summer, can be very high. The company declines all liability for damage, of any kind, that may occur during the crossing (illness, injury or death of the animal).

Special responsibilities and obligations of the passenger

19) Liability of the Passenger. The Passenger is liable for any damage caused by him/her or by persons or animals in his/her custody to the ship, its furnishings, appurtenances and accessories, its equipment, other passengers, the Carrier's employees or its auxiliaries, third parties, as well as any sanctions, fines and/or expenses to which the Carrier may be subjected by any authority of any country due to his/her actions. 20) Weapons. It is prohibited for the Passenger to carry on board firearms, ammunition, explosives, fuel or other dangerous or inflammable substances without the written consent of the Carrier and the necessary legal authorisations, to be obtained by the Passenger. In this case, these items must be handed over to the Purser and will only be collected upon disembarkation. 21) Illegally held baggage. Passengers who include in their baggage or in any case introduce on board illegally held or contraband substances and objects will be liable to the Carrier and/or other obligated parties for damages, fines and penalties that they may incur as a consequence of such introduction. 22) Vehicles powered by liquid gas. The Passenger, at the time of booking, purchasing the ticket and boarding, must declare the possible liquid gas supply of the accompanying vehicle.

Liability and rights of the carrier

The carrier's liability and rights are regulated for the transport of persons and luggage by Chapter III Section 1 of the Navigation Code, and for motor vehicles by Articles 422 and 423 of the Navigation Code and/or by the International Maritime Transport Conventions where applicable. With regard to the Corsica Express II and Corsica Express III fast ferries, for technical reasons relating to passenger comfort and navigation safety, it will not be possible to make crossings in the presence of waves higher than 3 metres. Should the Master, at his sole discretion, find such weather and sea conditions, the ship's departure will be cancelled due to force majeure and the passenger will retain the right to make the crossing on a subsequent departure of another traditional ship of the carrier. In such cases the passenger will only have the right to be reimbursed for any fare difference with the exclusion of further compensation for damages. Liability of the actual carrier: if the carrier operating the carriage is not the contracting maritime carrier, the actual carrier assumes liability for the carriage pursuant to Article 1681 of the Civil Code, so the passenger has the right to act directly against it. The indication of the actual carrier, if different from the contracting carrier, may be made at the time of booking in which case it is indicated on the ticket or by communication within 24 hours of departure.