{"id":204,"date":"2017-12-13T09:18:13","date_gmt":"2017-12-13T09:18:13","guid":{"rendered":"https:\/\/sealines-wp.arkimedeacademy.it\/?p=204"},"modified":"2017-12-13T09:18:13","modified_gmt":"2017-12-13T09:18:13","slug":"general-conditions-jadrolinija","status":"publish","type":"post","link":"https:\/\/www.sealines.eu\/en\/condizioni-generali-jadrolinija\/","title":{"rendered":"General Terms and Conditions Jadrolinija"},"content":{"rendered":"

General Conditions of Carriage - Jadrolinija<\/h1>\n

The following are the general conditions of carriage of the company in question.<\/p>\n


<\/p>\n

\n
Timetables, Itineraries<\/h5>\n

Schedules are subject to change without prior notice. Jadrolinija reserves the right to cancel the trip or change the itinerary due to force majeure: strikes, riots, bad weather, technical reasons or any other reason. Jadrolinija accepts no liability for the consequences of various changes and delays of any of its scheduled vessels.<\/p>\n


<\/p>\n

Travel documents<\/h5>\n

On international routes, the passenger is required to comply with legal regulations as well as those of the competent authorities of the country from which he or she is travelling and those of the country to which he or she is going. Furthermore, he\/she is obliged to present his\/her travel document or visa (if required) at every request either from agencies or control services, if such a procedure is requested of the passenger. Under no circumstances is the passenger entitled to compensation or reimbursement of his or her ticket if the competent authorities prevent him or her from boarding or leaving the ship due to invalid documents. Vehicles are transported only with original documents, while rent-a-car vehicles must have the original rental contract as well as the original or a copy of the registration certificate.<\/p>\n


<\/p>\n

Transport contract<\/h5>\n

The contract of carriage is deemed to be concluded when the passenger buys a ticket for both passengers and vehicles. By purchasing a travel ticket, the passenger agrees to accept and fully comply with the general conditions of carriage of the Jadrolinija company. According to the sea transport travel ticket, the passenger has the right to travel only on the route indicated on the ticket. The ticket in his or her name cannot be transferred to another person.<\/p>\n


<\/p>\n

Boarding Procedures<\/h5>\n

Embarkation, in the port where the voyage begins, begins 2-3 hours before the departure of the ship, while in intermediate ports it begins immediately after the arrival of the ship and the disembarkation of vehicles and passengers. Passengers on international routes, even if in possession of their tickets, are required to report to the port agency at least 3 hours prior to the ship's departure as per the timetable. After the aforementioned deadline, the company reserves the right to cancel the booking, which in such a case is non-refundable. Jadrolinija does not guarantee the embarkation of vehicles that are not properly declared, even if they have a ticket. <\/span><\/p>\n

\n
 <\/h5>\n
Unaccompanied vehicles<\/h5>\n

The Jadrolinija Company accepts no liability for damage incurred during the embarkation\/disembarkation of unaccompanied vecoli. <\/span>

<\/p>\n

Warning<\/h5>\n

Free access to the vehicle during the journey is only possible with the permission of the responsible officer. It is forbidden to carry flammable and explosive materials on board. <\/span><\/p>\n

 <\/div>\n
Payments on board <\/span><\/strong><\/p>\n
All payments on board can be made in cash and also by Diners, American Express, Visa and Eurocard\/Mastercard. <\/span><\/p>\n
 <\/div>\n
Meals<\/span><\/strong><\/p>\n
Meals can be paid for in advance when purchasing the ticket or ordered and paid for directly on board.  <\/span>

<\/p>\n
Reductions<\/h5>\n

If return tickets are issued at the same time, the 20% reduction is applied on the return journey, excluding special offers. Children up to the age of 3 (not yet turned 3) if they do not occupy their own bed or seat travel free of charge (100% reduction). Children aged 3 to 12 (not yet 12 years) are entitled to 75% discount. Children under the age of 12 may not travel alone on Jadrolinija ferries, but must be accompanied by an adult. Discounts cannot be combined and do not apply to meals and taxes. <\/span><\/p>\n

 <\/div>\n

Rates and conditions for groups (minimum 15 persons) - on request<\/span><\/strong>

Cancellations and RefundsAny cancellation, whether of the full or partial service, must be made prior to the vessel's departure, either at one of the Jadrolinijia agencies or at the agency that made the reservation or issued the ticket. Refunds will be subject to the following deductions:<\/span><\/p>\n

    \n
  • 1. before the departure of the detained vessel<\/li>\n
  • up to 22 days 10%<\/li>\n
  • 8 to 21 days 20%<\/li>\n
  • 1 to 7 days 30%<\/li>\n
  • on the day of departure 100%<\/li>\n
  • 2. Meal cancellations without withholding.<\/li>\n
  • 3. No reimbursement will be granted to the passenger if he\/she wishes to interrupt the journey at one of the intermediate ports, or in the case of a non-cancelled booking, or in the case of a \u201cno show\u201d (passengers who did not show up for embarkation).<\/li>\n<\/ul>\n

    Refunds are made exclusively by the agency that issued the ticket, provided that the date of cancellation is confirmed on the ticket with the stamp and signature of the office responsible (travel agency, port of embarkation office).<\/p>\n

    One change to the travel ticket is possible without penalty prior to departure by sending a written request, or by compulsorily presenting the travel ticket if the passenger already has one, except for commercial vehicles on the day of departure.<\/p>\n


    Complaints<\/strong><\/p>\n

    Complaints are considered within 15 days of the end of the trip at the latest.<\/span>

    Liability\u2019<\/strong><\/p>\n
    Jadrolinija limits its liability, in case of death or injury of the passenger, to the amount determined by the Maritime Law of the Republic of Croatia. Jadrolinija is liable for damage to or loss of valuables, documents and money only if they are deposited in the office on board (and with confirmation of receipt). <\/span><\/p>\n
     <\/div>\n
    Dogs and other pets<\/span><\/strong><\/p>\n
    All animals on board must have a valid health certificate. Dogs must be muzzled except guide dogs for the blind. The feeding of animals is the responsibility of their owners and their transport is free of charge. Dogs must be on a leash, cats must be carried in baskets\/containers and birds in cages. Animals are not permitted in public areas (lounge, restaurant, cabins and toilets). Guide dogs for the blind may be kept in all passenger spaces.<\/span><\/p>\n
     <\/div>\n
    JADROLINIJA RESERVES THE RIGHT TO CHANGE TRANSPORT PRICES DUE TO FUEL PRICE INCREASES OR DUE TO CHANGES IN THE EURO\/KUNA CURRENCY EXCHANGE RATE.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Condizioni generali di trasporto – Jadrolinija Di seguito si riportano le condizioni generali di trasporto della compagnia in oggetto. Orari, Itinerari Gli orari sono soggetti a variazioni anche senza preavviso. La Societ\u00e0 Jadrolinija si riserva il diritto di annullare il viaggio oppure di modificare l\u2019 itinerario per cause di forza maggiore: scioperi, disordini, maltempo, per […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wds_primary_category":0,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-204","post","type-post","status-publish","format-standard","hentry","category-condizioni"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/posts\/204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/comments?post=204"}],"version-history":[{"count":0,"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/posts\/204\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/media?parent=204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/categories?post=204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sealines.eu\/en\/wp-json\/wp\/v2\/tags?post=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}